Cairns Gateway Resort

This place provided us with a fantastic location close to the city square and shops.

my stay was wonderful for the price. the standard king room was neat, the bed was good. it had great facilities in the bathroom: a shower and bath sheets. the staff was welcoming, pleasant, and everything was good.

Thoroughly enjoyed our room that was going to be cleaned 2days as towels and available with an additional toilet and kettle, as example. Location: the hotel was near a nearby shopping centre and good shops and beautiful surroundings.

Nothing, all was good.

The staff here are friendly and helpful, and you can enjoy complimentary housekeeping and ironing services, along with delicious food.

The price

More microwaves should be available

I appreciated perfect room with coffee, a kettle, and an iron. The view was pleasant btw.

This place is super convenient, being close to shops, the city center, a big shopping mall, and a gateway resort! 🛍️.

Very basic accomodation, shower mouldy, bed uncomfortable, kitchen facilities limited, but receptionist extremely helpful and friendly a true asset to resort, don't think I would recomend or stay again.

It was convenient and close to friends we visited. Apart from the renovations, it was comfortable. Because we arrived on a saturday and the office was closed it was just a phone call to the on-call duty staff and everything was settled within a minutes.

No complaint actually, however I don't believe it was a "Superior King room" that we were provided with. I believe it was a basic hotel room without "room service" on a budget.--$75 per night.

This place offers a great stay at an affordable price with spacious king rooms equipped with a kitchen and microwave.

1. It was advertised as a King Size bed, it was 2 lg. Singles with an uncomfortable zip and gap in the middle. 2. The room was advertised with a Balcony, could not use it because it was extremely filthy! When this was mentioned to Management, they offered to clean it , however i was working in the room and couldn't afford the time to move out so they could clean it ! That should have been done Before I arrived , not during my stay ! No compensation was mentioned, that was dissapoining as the Balcony could not be used at all .

Lovely freindly and helpful staff. Room was comfortable with all necessities and a large pool. Just a lovely plsce.

This place has a convenient central location close to everything, including the bus station, public transport, and two large shopping complexes.

The staff throughout the whole place were exceptional and friendly, providing outstanding service.

Was not informed my room would not be serviced, after 4 nights requested clean towels and was told I purchased an unserviced room, had to go buy towels so we had fresh ones. Room was comfortable enough however in poor repair..mouldy bathroom, toilet bowl painted inside :) fan looked like it was going to fall from the ceiling. Floors were not clean, and "something" splattered on the wall?? Reception were told I would be resting and were going to put receipt under my door, yet after 1/2 hour were knocking on the door yelling "hello reception", found that inconsiderate. Staff were pleasant until I asked for clean towels, which they would not supply! Booked.net sold this as a 4 star , arrived and found it was 3.5, fair call would be 3 star. Overall experience makes me refuse to stay again.